Mohammad Al-Hesnawi
Sales rep
in Hamilton, ON.
I sell phones at Tbooth Wireless and I’m wrapping up a Kinesiology degree at McMaster, graduating April 2026. Looking for a sales role I can grow into after I graduate.

01Track record
By the numbers.
#1
Sales rank in store, 9 of 18 months at Best Buy / Bell
$140k
Best month inventory moved at Best Buy
70%
Accessory attach rate at Tbooth Wireless
55+
Wireless transactions per month, current role
+25%
Lift in average order value at Best Buy
+30%
Lift in repeat-purchase rate at Best Buy
02Experience
Where I’ve worked.
May 2025
– Present
Hamilton, ON
– Present
Hamilton, ON
Glentel — Tbooth Wireless
Sales Associate
- Process 55+ wireless activations, upgrades, and renewals per month across multiple carriers (Bell, Telus, Rogers).
- Average 70% accessory attach rate, mostly by asking what customers actually need before recommending.
- Walk customers through device financing — costs, terms, and eligibility — in plain language.
- Handle most billing and device issues at the counter so customers don’t have to call carrier support.
Sep 2023
– Apr 2025
Hamilton, ON
– Apr 2025
Hamilton, ON
Best Buy Express — Bell Canada
Sales & Business Development
- #1 sales consultant in the store for 9 of 18 months. Best month: $140k+ in product moved.
- $30k+ in monthly recurring revenue from plan sales and recurring services.
- Average order value up 25% by recommending bundles instead of selling single items.
- Repeat-purchase rate up 30% from following up after every sale to make sure setup went well.
- Built a daily Google Sheets dashboard for our team to track sales targets vs. actuals.
- Helped sign up small-business customers across Bell’s mobility, internet, and TV products.
Feb 2024
– Mar 2026
Hamilton, ON
– Mar 2026
Hamilton, ON
PhysioMed
Active Care Therapist
- Run intake assessments — range of motion, palpation, posture, history — and build a treatment plan for each patient.
- Administer treatments: ultrasound therapy, TENS, deep tissue massage, assisted stretching, exercise prescription.
- Manage 50+ patient sessions a week and coordinate with chiropractors at the clinic. PHIPA-compliant records.
May 2019
– Present
– Present
Al Wilayat Centre
Event Coordinator (Volunteer)
- Set up and run community events serving 100+ attendees: venue, food, programming, front-of-house.
- Plan with peers, manage vendors, and review afterwards.
03Education
McMaster University.
Jan 2021
– Apr 2026
Hamilton, ON
– Apr 2026
Hamilton, ON
Bachelor of Science, Honours Kinesiology
Graduating April 2026
Coursework in human anatomy, physiology, biomechanics, neuromuscular function, exercise physiology, motor control, and rehabilitation. Hands-on clinical experience in parallel via my role at PhysioMed.
04Skills
What I work with.
Sales
B2B salesB2C salesconsultative sellinglead generationcustomer acquisitionmarket researchupselling / cross-sellobjection handling
Tools
SalesforceCRM systemsPOS systemsRQOneViewOrderMaxCitrixMS OfficeGoogle Sheets
Clinical
comprehensive assessmentultrasound therapyTENSdeep tissue massagePHIPA compliance